Help Center

FAQ and Help

General FAQ

How is the sound quality?

What if I sweat so much? will my CR8 Earbuds be safe?

How do I connect them to my device?

Does Siri or Google Assistant work with CR8?

How can I answer a call?

Do you offer some kind of warranty?

Are other earbud tips included? Can I swap them out?

How do I clean and store my CR8 earbuds(s)?

How quickly do you respond to emails queries?


How do I reset my CR8 earbud(s)?

What if my right earbud (secondary) cuts out but the left (primary) works fine?

Why is my connection unstable?

What if my earbud(s) will not charge?

Why am I experiencing volume issues?